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Frequently Asked Questions (FAQ)

What do I need to listen to 12StepRadio.com?
If you cannot hear the music make sure the volume on your speakers and "mixer" are turned up. To do this click the "speaker" icon located in your "sys tray" generally found in the bottom right hand side of your screen on the task bar. If you cannot find the "speaker" icon there click "Start> Programs> Accessories> Entertainment> Volume Control" to access the "mixer" and make sure that the "Wave" and "Volume" sliders are turned up and that neither slider is "Muted".

How do I submit music for airplay that I've written?
12StepRadio.com is an independent, online station. We are always looking for good music to play on the "air" and are very selective. Submission does not guarantee that we will play your music. We do not return any submissions, and we cannot guarantee that your titles will be selected, but if your title is chosen for airplay, we will contact you. Go to Submit Songs

How can I purchase music that I hear on 12StepRadio.com?
Some of the music is available through links on the “Available CDs” section. Some of the music is privately recorded and is not currently available. If you provide us with your email address, we will let you know as more of our playlist becomes available.

Why do I hear silent breaks in the music sometimes?
The music is provided by streaming audio over the Internet. While the Internet is not perfect, the experience is usually due to the way you connect to the internet. 12StepRadio.com is best listened to over a high speed connection such as cable or DSL. Dial-up connections are more likely to cause momentary interruptions from time to time.

How can I support your efforts?
If you know of recovery music that would be appropriate for our station, please let us know. You can use the Feedback and Requests page or click here to send us an E-mail. If you have any suggestions about how we can improve your experience please click here.

We are self-supporting by our own contributions and any size donations are welcome. Please click here to help keep 12StepRadio on the Air

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